Shipping Policy
At PeyoteCactusForSale.com, we take great care in packaging and shipping live plants, seeds, and cactus-related products. This Shipping Policy explains how orders are processed, shipped, and delivered both within the United States and internationally.
Shipping Location
We are based in the United States and ship orders worldwide, subject to destination regulations and carrier availability.
By placing an order, you confirm that it is legal to receive live plants, seeds, or related products in your country or region.
Order Processing Time
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Orders are typically processed within 1–2 business days
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Processing time may vary during peak seasons, holidays, or extreme weather conditions
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Live plants are shipped only when conditions are suitable to ensure plant health
You will receive a confirmation email once your order has been shipped.
Domestic Shipping (United States)
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We ship to all U.S. states where permitted by law
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Shipping carriers may include USPS, UPS, or FedEx
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Delivery time: 1–4 business days after shipment (depending on location and service selected)
Tracking information is provided once your order leaves our facility.
International Shipping
We offer international shipping to many countries worldwide.
Important notes for international customers:
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Delivery times vary by destination (typically 3–7 business days)
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Customs clearance times are beyond our control
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Import duties, taxes, customs fees, or inspections are the responsibility of the buyer
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We do not guarantee delivery if customs authorities confiscate or delay an order
Customers are responsible for understanding their local import laws and regulations before ordering.
Packaging & Plant Safety
We package all orders with care to minimize stress during transit:
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Live plants are shipped bare-root unless stated otherwise
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Seeds are sealed in protective packaging
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Heat packs or insulation may be used when necessary (weather-dependent)
Our packaging methods are designed to protect plants during normal shipping conditions.
Shipping Delays & Weather Conditions
Shipping live plants can be affected by:
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Extreme heat or cold
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Severe weather events
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Carrier delays
In such cases, shipment may be delayed to protect plant health. We will notify you if there is a significant delay.
Incorrect Address & Failed Deliveries
Please ensure your shipping address is accurate at checkout.
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We are not responsible for delays or losses caused by incorrect or incomplete addresses
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Returned or undeliverable packages may require additional shipping fees to resend
Customs, Seizures & International Risk Disclaimer
International orders ship at the buyer’s risk.
We are not responsible for:
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Customs seizures
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Import restrictions
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Delays caused by inspections
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Destroyed or returned packages due to local regulations
Refunds are not issued for orders stopped or confiscated by customs.
Lost or Damaged Packages
If your order arrives damaged or does not arrive:
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Contact us within 48 hours of delivery (for damaged items)
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Provide clear photos of the packaging and contents
We will review each case individually and work with you toward a fair resolution.
Combined Shipping
When possible, multiple items are shipped together to reduce costs and environmental impact. In some cases, orders may ship in separate packages.
Contact Us
If you have questions about shipping, delivery times, or international orders, please contact us through our Contact Us page before placing an order.